Terms & Conditions

Ordering Information

If you would like to open a trade account with us you must first register your details using the registration form provided.

Trade accounts will normally only be offered to a 'bricks and mortar retailer or a VAT registered company. Registered companies that are exempt from these categories may also be considered.

Once you have been approved as a trade customer you will be allowed access to our trade shop and can log in using the user name and password that you first registered.

All prices shown on website are exclusive of VAT.

Minimum order is £100 nett of VAT.

Carriage is charged at £8.00 unless the order totals £200 where carriage is paid. Shipping outside Mainland UK or N.Ireland will be charged at cost.

Goods will be invoiced on date of order placed.

All orders placed will be on a Pro-Forma basis. Credit terms may be available. Payment can accepted by Credit Card, Debit Cards or Cheques.

Privacy Policy
The following article describes what information we gather from you and how we use it.

Cookies
Our system uses cookies to enable us to track information such as what items were added to your shopping cart, are you logged into a customer account etc. These are known as 'session cookies' and are placed on your computer by our server. That is why you are able to add items to your shopping cart today, shut down your computer, revisit our site the following day and the items are still in your shopping cart. Session cookies expire after 3 days.

Personal Information
When you place an order with us or register for a customer account, we record your name, address, telephone number and email address. We may use this information to contact you with regards to an order you have placed or a query you have raised with us. We will also use your email address to send promotional emails from time to time. if you no longer wish to receive emails, please log on to your account to manage the status of your subscriptions. Alternatively you can contact us though our contact page. This also applies if you have registered your email address through our mail list page.

Further use of Information
Other than for the reasons stated above, we will not use your information in any way whatsoever and will not divulge your information to anyone outside of our company.

Returns Policy Faulty or Wrong Goods Received
If you have received goods which are faulty, damaged or we have sent you the wrong items, please contact us as soon as possible by telephone or email.

 

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